Further Fees Information

Fees
Fees for Doggy Day Care and Home Boarding

Standard booking is per standard dog.

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Giant breeds have carer expense supplement of £4 per day per dog.



Puppies may have a carer expense supplement of £5 per day per dog.

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2 days minimum stay midweek.

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3 days minimum stay weekends

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4 days minimum stay Bank Holiday Weekends.

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Spaces are very limited.

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All dogs that board must be capable of going on a two hour group walk with any dog.



Total boarding fee/day is made up of the TLC Dog Walking booking service fee which must be paid in advance and the carer’s expenses which is paid by you directly to your dog’s carer when you drop your dogs off at the beginning of the stay – cash preferred (negotiable with individual carer).

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Booking is not guaranteed until the booking fee is paid. You will then receive a confirmation of booking. Please note, this needs paying within one week of the invoice sending out, or the place may be offered to another dog.

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Due to the limited spaces available and the fact we only take dog walking clients, if we have a cancellation, we may not be able to fill the space, meaning the administration, management and care team will not receive any income for this space and the expenses such as the council licence, phones, petsitter software, accounting fees etc. still need to be paid. As this is our livelihood, we do need to earn a living, so if we have reserved a place for a dog and this is cancelled, we have to implement fees.



For bookings, where 30 days or more notice is provided there is no charge for the care. The booking fee is none refundable but is transferable in this period where there is availability.



For bookings with less than 30 days notice but more than 7 days notice is given, 10% of the fee is chargeable to go towards the loss of business for your care provider and the booking fee is none refundable and none transferable to cover administration and management costs.



For bookings with less than 7 days’ notice is provided 50% of the fee is chargeable on the same basis and the booking fee is none refundable and none transferable.



Booking fee is none refundable, but is transferable if more than 30 days notice is given. This is due to our limited spaces and the administration team have to do work to make a booking and transfer and will still need paying.

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The booking fee and the carer's expense fee are charged by calendar day. . This means that you have your carer available all day on the day that you wish to leave your dog and on the day you wish to collect your dog (early and late times by prior arrangement with the carer). This gives you the complete flexibility that you need.



Please ensure you book all the days you need. Any unbooked days will be subject to an extra £10 expense as we may have to change carer or have an emergency booking and no suitable availability.